Michel Poirier, a Visionary Leader

We are thrilled to announce Michel Poirier's appointment as Vice President of the Aftersales and Customer Experience Division at Hyundai Motor America. This significant step reflects Hyundai's dedication to superior customer service and ongoing innovation in the aftersales sector.

Michel Poirier previously held a key position at Hyundai Auto Canada, where he effectively spearheaded the customer experience and aftersales team. His leadership led to notable growth in parts and accessories sales and a marked improvement in customer satisfaction. Michel's proven track record in boosting business growth and elevating customer experience has established him as an invaluable asset to Hyundai.

Renewed Commitment to Customer Experience

With over 30 years of experience in the automotive industry, Michel Poirier brings a wealth of knowledge and expertise to Hyundai. His strategic vision for the Aftersales and Customer Experience Division aligns with our goal of providing an unparalleled customer experience, thereby strengthening customer loyalty and satisfaction.

Towards an Innovative and Customer-Oriented Future

Under Michel Poirier's leadership, the new division will combine retail and aftersales functions to streamline customer experience efforts. This integrated approach promises to enhance efficiency and provide exceptional services at all levels of customer interaction.

We congratulate Michel Poirier on his appointment and look forward to the innovations and improvements he will bring to Hyundai Motor America. Join us in welcoming Michel to his new position and celebrating this exciting new era for Hyundai.